Notice of Change: Mileage Redemption via Online Banking from 18 November 2018

To provide you a more convenient and secure rewards redemption experience, effective from 18 November 2018:

For customer who performed mileage redemption during April to November 2018, your Air Miles membership information (including Air Miles membership number and name) has been verified and registered as Bank’s records. You can now redeem mileage via Online Banking*.

For Standard Chartered Asia Miles Mastercard cardholder, your Asia Miles membership information has been automatically registered after verification by the Bank. You can also redeem mileage via Online Banking.

For other customers who want to redeem mileage via Online Banking, or if you want to change your Air Miles membership information registered with us, please contact our 24-hour Customer Service Hotline: 2886 4111 (Standard Chartered credit card) / 2881 0888 (MANHATTAN credit card).


*If you cannot find your Air Miles membership information to perform mileage redemption, please contact our Bank.
The login service of 360° Rewards Redemption Platform at www.sc.com/hk/rewards is unavailable now due to system maintenance.
Please login via Standard Chartered Online Banking to redeem rewards. Sorry for the inconvenience caused.

360° Rewards Points

You can easily convert your 360° Rewards Points to cash on your credit card statement. Login and go to “My Account” – “Points to Cash” for redemption. Or select from our great range of products & coupons.

Browse Rewards

How do I earn 360° Rewards Points?

Our 360° Rewards programme not only rewards your credit card spending, but also your mortgage, investments, deposits and online transactions.

Find out more or use our Points Calculator now

CashBack

Transfer your CashBack directly to your credit card account, or make your CashBack work harder with one of our Extra Value Offers.


Browse Extra Value Offers

How do I earn CashBack?

Use any Standard Chartered Credit Card with the CashBack feature, or participate in our promotions to build your CashBack balance.                   

Find out more

Putting the power at your fingertips.

We’ve introduced these six ways to make redeeming your 360° Rewards points a breeze:

Points Slider

Give me power over my points.

Ready to buy something but don’t want to use all your points? With the points slider, we give you greater flexibility! Use your points and top up the remaining amount with cash.

Wishlist

Give me targets I can save for.

Set your sights on something but don’t have enough points? Add it to your Wishlist, and we’ll let you know when you’ve earned enough points to redeem it.

Specials

Make me feel special.

Know a bargain when you see one? In that case, you won’t want to miss out on these amazing offers. Visit us regularly to check our Deals of the Days, Limited Specials and Promo Packs.

Travel

Take me somewhere amazing.

Need a relaxing holiday? You can now use your points to enjoy discounts on flights, hotels and other great travel packages only available to Standard Chartered cardholders.

Instant Redemption

Don’t make me wait.

Don’t want to wait for the post? Thanks to our new mobile platform, you can shop on the go and instantly receive eVouchers and Mobile Coupons on your mobile phone.

eShops

Let me shop the world.

Want to get discounts at online stores all over the world? With us, you can. Not only that, you can even arrange international shipping to your doorstep.


To borrow or not to borrow? Borrow only if you can repay!


Warm reminder: A more secure online rewards redemption experience


1. To provide you a more secure online rewards redemption experience, effective from early May 2017, an One-time Password (“OTP”) will be required when you perform designated rewards redemptions via 360° Redemption Platform. No registration is required for this enhanced service. Simply maintain an updated and valid mobile phone number with the Bank, and you can enjoy a peace of mind rewards redemption experience. Please click here for more details.


2. Protect your Online Banking account from unauthorised access. Always take good care of your username and password, and keep your password and devices updated regularly. Check out Online and Mobile Security Tips or call 2886 8868.


Update your mobile phone number with ease


If you need to update your mobile number with the bank, please submit your request via the following channels:

1. Download the Change of Customer Information Request Form and mail it back to the Bank; or

2. Visit any of our branch to submit the Change of Customer Information Request Form; or

3. Call our Customer Service Hotline at 2886 4111 (Standard Chartered Credit Card) or 2881 0888 (MANHATTAN Card) for the Change of Customer Request Form and mail back to the Bank.


 

Beware of Fraudulent Emails & Websites


4 April 2014
 

Please be aware of suspicious emails and websites that attempt to compromise your confidential information and encourage you to undertake fraudulent transactions. You are advised to always access Online Banking via our website and never respond to unsolicited communication on email or phone (e.g. from fraudsters pretending to be your friends, suppliers or business associates, and asking for payment). 

Standard Chartered Bank will never ask you to submit personal information or account details (usernames and passwords) over email or phone.


Possible security breach

A possible security issue with how you have entered the website has been detected. Please click on the link below to re-establish connection to the site. We apologise for any inconvenience.

Try again.